Terms and Conditions
These terms and conditions apply to Jewelry Designs’ Web site located at www.925silverjewels.com and all associated Web sites linked to www.925silverjewels.com by its subsidiaries and affiliates. Please read these terms and conditions carefully
Payments are accepted through Paypal, a secure on-line payment system which is very easy to use. You may already have an account. If not, you don’t need to sign up to use this service, and can pay directly through Paypal by credit card.
SHIPPING & PROCESSING
Standard shipping is 6.99$ for all regions.
Express airmail is $25 worldwide (please contact us to make sure production time meet your needs).
All items are made to order and Handmade. Orders are shipped within 7-21 business days, due to Handmade Processing time.
Orders are shipped by registered air mail with a tracking code. Shipping from Israel usually take 2-3 weeks, delivery times are estimated, delay may occur by post, custom or holiday. Orders placed after 1pm on Friday will be processed the following week.
We are aware of the urgency to receive your purchases, and enjoy the use of theme, in the shortest period possible. Therefore, we will make every effort to shorten your waiting time.
It is the buyer responsibility to pay any taxes that customs might claim.
All pieces are hand made from natural materials with lots of love, care and attention, there for each piece is unique, and no two are the same. Please allow small imperfections.
It is very important for us that you are happy with your jewelry, if you are not satisfied with your purchase, you can return or exchange the item within 7 days of receiving the item. Items must be unworn/unused and in original condition and packaging. Shipping cost will not be returned, and it is the buyer’s responsibility to pay for the return shipping costs. If your order arrived defective or damaged please contact us to receive a replacement. All custom and sale pieces are final sale and may not be returned or exchanged.
Please email us at firstname.lastname@example.org before posting any item back to us, so we can process your request. Quote your name and address, details of product and reason for return. We will then advise on how to proceed. We are unable to accept returns that have not been agreed prior to shipping.
Please pack your product properly and send it as a registered delivery (with tracking number) for your own protection, as any items lost in transit will not be considered for refunds or exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
925silverjewels.com Jewelry respects your privacy and is committed to protecting it. Our aim is to provide you a safe and secure surfing experience whenever you visit our website. This policy is created in order to demonstrate our firm commitment to your privacy.
Open Accounts with Third Party Service Providers – 925silverjewels.com reserves the right to use your personally identifiable information to set up accounts with third party service providers, technology companies, software providers, hosting companies, domain registrars, payment gateways, financial institutions, product and content providers, etc. in order to set up new services.
Marketing Campaigns – With your consent, we may use your email address or other personally identifiable information to send our commercial, marketing or promotional messages.
Testimonials – With your consent, we may use your testimonials, name, company information, email address or other personally identifiable information on our website, in press releases and in our marketing or promotional materials.
How We Protect Your Personal Information?
925silverjewels is committed to protecting your personally identifiable information and uses all precautionary measures to offer a safe and secure online environment. We use very advanced security technologies and procedures to protect your personally identifiable information from unauthorized access, use or disclosure. We may use Secure Sockets Layer (SSL) software, which encrypts information you input, for transmission of your credit card information. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when finished using a shared computer.