FREQUENTLY ASKED QUESTIONS.

Our team work to be available as often as possible. If you would like have a question/query contact us, send us an email from our Contact Us page.

What is your return policy?

If, for any reason, you are not completely satisfied with your order, you may return it within the 7 days of delivery of parcel. We give you a full refund or exchange offer.
more details and conditions view our return policy

How do I find my ring size?

There are several methods available to determine your ring size (or the ring size of a loved one). Please check on ring size methods on google.

Minimum Order Value

We are happy to announce that for all orders shipped any country, we dont have any minimum order value.

How long will it take to make my new jewelry?

Our typical production time is 6-10 days. The time varies based on our work load with the spring and summer being our busiest time.

We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or Paypal.

Yes. we ensures that our customers’ purchases are secure. We use secure encryption and fraud protection for all credit card transactions. All sensitive data is encrypted using 256-bit Secure Socket Layers (SSL).

We are excited to deliver our beautiful jewelry to women worldwide as we ship from Jaipur, Rajasthan ( India ) to almost country, except Indonesia, South Africa, Bonaire, French Guiana, French Polynesia; Martinique, Myanmar, Reunion, Somalia, South Sudan, Switzerland, Syria, Tokelau, Turkmenistan, Yemen, Irak, Iran, Isarel, Malaysia  and many other country, sorry!

925silverjewels jewelry cannot control these costs and is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges if they apply.

all website prices are exclusive of sales tax. VAT is not collected at checkout. 925silverjewels Jewelry is not responsible for VAT and customs fees which will be charged to the customer directly by the shipping service provider.

Our jewelry is made from a range of precious metals, including the following: 925 Sterling Silver, 14k Solid Rose Gold and Yellow Gold, 14k Yellow/Rose Vermeil on 925 Sterling Silver. Fashion jewelry in brass with silver plated.