know about Jewelry.

All that you wanted to know about Jewelry –

General Questions

Your Sterling Silver Jewelry Is Real 92.5 and Gemstones are natural ?

All Jewellery items are certified by At 925silverjewels.com, every piece of jewellery is hallmarked by 925 Stamp and gemstones certified by renowned laboratories in India. All our partner brands are committed to deal only in genuine products, which are 100% certified from third party laboratories.
Should you have any queries regarding certification of the products, please feel free contact our customer care executives will gladly assist you.

We mark ALL of our jewelry pieces with a 925 mark as a proof of Genuity.

Do you ship internationally?

Yes, we ship worldwide shipping. We are happy to serve shoppers from all over the world. Pricing may vary based on your final shipping destination.
Duties and taxes are the responsibility of the buyer.

How long does it take to get my order?

All order process with 3-5 days, if items in stock than ship immediately or if order items are not in stock, we make new, it will takes 4-6 days.

The parcels generally deliver for USA destination 8-12 days.

The other Internationals parcel deliver 2-3 weeks. Sometimes it will take more time, around 4 weeks or more.

Shipping time varies depending on method and location. Custom hold parcels, weathers problems take more time.

How do I track my order once it has been shipped?

An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email, or check the My Account section on the website.

What are my payment options?

We accept Payment only via PayPal. Also accept Visa, MasterCard, Discover, or American Express cards, by Paypal Checkout.

925silverjewels.com wishes for you to shop with confidence and to be completely satisfied with your online purchase. If for any reason you are dissatisfied, you may return, or receive Refund amount for your item(s) within 14 days from the date of Delivery.
We gladly accept items that are free of scratches, blemishes, sizing or alterations, and without signs of wear or tear. A 20% restocking fee will be applied to any special or custom orders.

Send email at our customer service at asgems007@gmail.com Once approved, you will receive an e-mail containing your RMA number, along with packaging and shipping instructions.
Return shipping costs are the responsibility of the customer.
The package will be returned to its original sender with same condition of delivery, pack with saftly with bubbles and tape.

Please allow 7 -12 business days for your credit to be processed after the item(s) have been received and inspected. Refunds will be issued using the same type of payment used in the original purchase.

If for any reason you wish to cancel your order, please contact Customer Service. we cancel order within 3 days of date of ordered. After 3 days we pack all items and process of shipping department, than we charge a 20% restocking fee for the cancellation of any Order items.

When you are placing order than mention your desired ring size, there is no fee. if your ring size not available in stock, we make new fresh ring as per your sizes.

Once order has been shipped we can’t do anythings.